Privacy Policy

1. Introduction

Afluence (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered WhatsApp agent services for influencers and content creators.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email, phone number)
• Instagram handle and social media profiles
• Country and location information
• Content you provide for AI training (videos, audio, text, images)
• Communication preferences and interaction history

2.2 Technical Information

• Device information and browser type
• IP address and location data
• Usage patterns and service interactions
• WhatsApp message data processed by our AI agents
• Calendar data (when you grant access for scheduling features)

3. How We Use Your Information

• Create and train personalized AI agents that represent your brand and knowledge
• Provide 24/7 automated responses to your audience via WhatsApp
• Manage and segment your community relationships
• Process payments and deliver services
• Send important service updates and communications
• Improve our AI technology and service quality
• Comply with legal obligations and protect our rights
• Schedule appointments and manage calendar events (when authorized)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party providers who assist in delivering our services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of marketing communications
• Request data portability
• Withdraw consent for data processing
• Revoke calendar access permissions at any time

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: